Privacy Notice for Cooper & Fernandez Law, PLLC Website

1. Introduction and Scope

   At Cooper & Fernandez Law, PLLC ("we," "our," or "us") is committed to protecting the privacy and confidentiality of personal information entrusted to us by our clients, prospective clients, and website visitors. This Privacy Notice explains how we collect, use, disclose, and safeguard personal information in connection with our website at: www.coopfernlaw.com (the "Website") and related online services.
   
   As a law firm, we understand the paramount importance of maintaining the highest standards of client confidentiality and data protection. This Privacy Notice demonstrates our unwavering commitment to these principles and outlines our practices and policies regarding the personal information we collect and process through the Website.
   
   This Privacy Notice applies to all users of our Website, including clients, prospective clients, and general visitors. It does not cover information collected through offline means or in-person interactions, which are subject to separate privacy policies and professional obligations.
   

2. Compliance with Data Privacy Laws

   We are dedicated to complying with all applicable data privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our commitment to compliance includes:
   
   2.1. Implementing robust data protection policies and procedures
   2.2. Conducting regular privacy impact assessments
   2.3. Providing ongoing data privacy training to our staff
   2.4. Appointing a dedicated Data Protection Officer
   2.5. Maintaining detailed records of our data processing activities
   2.6. Ensuring that our third-party service providers adhere to strict data protection standards
   
   We continuously monitor changes in data privacy laws and update our practices accordingly to ensure ongoing compliance.
   

3. Information We Collect

   Through the Website, we may collect the following types of personal information:
   
   3.1. Contact Information: This includes your name, email address, phone number, and mailing address, which you may provide when inquiring about our legal services, subscribing to our newsletter, or contacting us.
   3.2. Financial Information: If you engage us to provide legal services, we may collect financial information, such as your credit card details or bank account information, to facilitate payment for our services. This information is collected and stored in a secure manner, in accordance with industry-standard practices and applicable financial regulations.
   3.3. Legal Matters: We may collect information about the legal matters you have inquired about or retained us to handle, including any documentation or communications related to those matters. This information is subject to the attorney-client privilege and our professional duty of confidentiality.
   3.4. Website Usage Data: We may collect information about how you use the Website, such as the pages you visit, the links you click, and the searches you perform. This information is collected through the use of cookies and similar tracking technologies and is used to improve the functionality and user experience of the Website.
   3.5. Device and Browser Information: We may collect information about the device and browser you use to access our Website, including your IP address, operating system, and browser type.

4. Use of Personal Information

   We use the personal information we collect for the following purposes:
   
   4.1. Providing Legal Services: We use your contact information, financial information, and information about your legal matters to provide the legal services you have requested and to communicate with you about those services.
   4.2. Improving the Website: We use your Website usage data to analyze and improve the functionality, content, and user experience of the Website.
   4.3. Marketing and Communication: We may use your contact information to send you newsletters, updates, and other information about our firm and our services. You can opt-out of these communications at any time by contacting our Privacy Officer or using the unsubscribe link provided in our emails.
   4.4. Compliance and Legal Obligations: We may use your personal information to comply with our legal obligations, such as maintaining records for tax purposes or responding to legal requests from authorities.
   4.5. Protecting Our Interests: We may use your information to protect our rights, property, or safety, as well as those of our clients and others.
   

5. Disclosure of Personal Information
   We may disclose your personal information in the following circumstances:
   
   5.1. Service Providers: We may share your information with third-party service providers, such as IT support, website hosting, and payment processing, who assist us in operating the Website and providing our legal services. These service providers are bound by contractual obligations to protect the confidentiality and security of your information.
   5.2. Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal process, or to protect the rights, property, or safety of our firm, our clients, or others.
   5.3. Mergers and Acquisitions: In the event that our firm is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you of any such event and provide you with an opportunity to opt-out or object to the transfer, if required by applicable law.
   5.4. With Your Consent: We may disclose your personal information to third parties with your explicit consent, unless we are required or permitted by law to do so without such consent.
   

6. Data Security

   We take reasonable and appropriate measures to protect the personal information we collect against unauthorized access, use, or disclosure. These measures include:
   
   6.1. Secure servers and encryption of sensitive information using industry-standard protocols
   6.2. Restricted access to your information by our employees and service providers on a need-to-know basis
   6.3. Secure destruction of records containing personal information when no longer needed
   6.4. Regular security audits and vulnerability assessments to identify and address potential weaknesses
   6.5. Implementation of firewalls, intrusion detection systems, and other security technologies
   6.6. Employee training on data security and privacy best practices
   6.7. Physical security measures to protect our offices and data centers
   
   While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
   
   

7. Your Privacy Rights and Choices

   You have certain rights regarding the personal information we collect about you. Depending on your jurisdiction, these rights may include:
   
   7.1. Access: You can request access to the personal information we have about you and receive a copy of it.
   7.2. Correction: You can request that we correct any inaccurate or incomplete personal information we have about you.
   7.3. Deletion: You can request that we delete your personal information, subject to certain exceptions.
   7.4. Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
   7.5. Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
   7.6. Objection: You can object to our processing of your personal information in certain circumstances.
   7.7. Opt-Out: You can opt-out of receiving marketing communications from us by contacting our Privacy Officer or using the unsubscribe link in our emails.
   
   To exercise these rights or if you have any questions or concerns about our privacy practices, please contact our Privacy Officer using the contact information provided at the end of this notice.
   

8. Process for Exercising Your Rights
   To exercise your privacy rights, please follow these steps:
   
   8.1. Submit a written request to our Privacy Officer, specifying the right you wish to exercise and providing sufficient information to verify your identity.
   8.2. We will acknowledge receipt of your request within 5 business days.
   8.3. We will respond to your request within 30 days, unless we inform you that we require additional time (up to 60 days) due to the complexity or number of requests.
   8.4. If we are unable to comply with your request, we will explain the reasons for our decision and provide information on how to appeal or file a complaint.
   8.5. We will not discriminate against you for exercising your privacy rights.
   

9. Children's Privacy
   
   Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.
   

10. International Data Transfers

    If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our Website, you consent to the transfer of your information to the United States, which may have different data protection laws than those in your country of residence.
    

11. Retention of Personal Information

    We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
    
    11.1. The length of time we have an ongoing relationship with you
    11.2. Whether there is a legal obligation to which we are subject
    11.3. Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)
    

12. Changes to this Privacy Notice

    We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised notice on the Website and updating the "Last Updated" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice periodically to stay informed about our privacy practices.
    

13. Contact Information

    If you have any questions, concerns, or requests regarding this Privacy Notice or our privacy practices, please contact us at:
    
    Cooper & Fernandez Law, PLLC
    Attn: Privacy Notice
    P.O. BOX 70159
    Saint Cloud, FL 34770
    407-420-3826
    assistant@coopfernlaw.com
    

14. Governing Law and Jurisdiction

    This Privacy Notice shall be governed by and construed in accordance with the laws of [Florida/United States], without regard to its conflict of law provisions. Any dispute arising out of or relating to this Privacy Notice shall be subject to the exclusive jurisdiction of the courts of [Florida/United States].
    

15. Severability

    
    If any provision of this Privacy Notice is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Privacy Notice shall otherwise remain in full force and effect and enforceable.
    
    By using our Website, you acknowledge that you have read and understood this Privacy Notice and agree to its terms.
    
    Last Updated: June 5, 2025
    
    Cooper & Fernandez Law, PLLC
    P.O. BOX 701509
    Saint Cloud, FL 34770
    407-420-3826
    assistant@coopfernlaw.com